GAP Claims
If you or your customer has a mechanical breakdown and need to file a claim fill out the following form as completely as possible. Once you have completed the form, click the Submit button to send your information to the claims department. Your request will be handled promptly. If we need any additional information we will reach out to you.
Our Coverage will pay the difference between the loan payoff amount (up to 150% MSRP) as of the Date of Loss minus the insurance settlement amount; less any exclusions mentioned in your GAP Addendum. We are not responsible for any late payments; deferments, or additional charges, no matter when they occurred during the loan. We are not responsible for payments due after the Date of Loss or interest accrued thereafter.