Agent Summit 2024 Banner
Search
Close this search box.
Ancillary

Designed to Suit Our Customer's Needs

With multiple levels of coverage for a wide variety of vehicle types and situations we can cater to each customer’s specific needs. Learn more about our variety of vehicle service contracts.

Bundle Packages

ABOUT PLAN

Our Bundle Packages offer 3 levels of protection: 4-N-1, 5-N-1 and 6-N-1 plans. The mix is diverse and provides products to protect and maintain your vehicle’s appearance, both inside and out.

BENEFITS
–  Paintless Dent Repair
–  Tire & Wheel Repair
–  Windshield Repair
–  Interior / Exterior Repair
–  Key Replacement
–  Roadside Assistance

Key/Remote Replacement

ABOUT PLAN
Our Key Replacement program offers 2 levels of coverages – a $500 plan and a $1,000 plan.

Number of working keys & remotes provided at time of vehicle delivery [MUST be a minimum of two (2) sets of working keys & remotes]

Please refer to your contract for exclusions that may apply.

Tire & Wheel
Repair & Replacement

ABOUT PLAN

Agreement terms are available for 5 year, 4 years, 3 years, or 2 years.

BENEFITS
Additional Cosmetic Alloy Wheel Repair
Chrome Wheels
Mounting / Balancing & Taxes
Roadside Assistance
 
Please refer to your contract for exclusions that may apply.

GAP Coverage

ABOUT PLAN

Buying a car opens doors to new experiences and unforgettable memories, but it also opens doors to potential unexpected expenses. Our Guaranteed Asset Protection (GAP) coverage protects you from paying large out-of-pocket expenses for the “gap” between your insurance settlement and the balance of your loan in case your vehicle is a total loss.

BENEFITS
– 
Cover up to $50,000 of the GAP
– 
Cover up to $1,000 of your insurance deductible
– 
Covers loan up to 125%* (or 150%* based on your agreement)
 
Protects your investment for an extensive period of time during your loan. Please refer to your GAP Contract for coverage term.

Customized Limited Warranties

ABOUT PLAN

Our Limited Warranties are issued to the customers by the Dealers. It protects the customer against major repair bills and components covered by the Limited Warranty if they fail in normal use. We administer the terms and conditions of this Customized Limited Warranty for the Dealer.

AGREEMENT TERMS
 
First Owner Coverage Only
 
Non Transferable
 
$0 Deductible
 
Repair Exclusions Apply
Mechanic holding clipboard

Excess Wear & Tear

ABOUT PLAN

HWG Excess Wear & Tear Protection makes turning in your vehicle at lease-end smooth and simple. Up to $5,000 of covered excess wear and tear charges are waived with no deductible (does not include excess mileage charges).

BENEFITS
 
Up to $5,000 benefit
 
Maximum 72-month term
 
$150,000 max MSRP
 
Claims processed within 10 days of receipt of paperwork
 
Cancelable within 60 days for full refund
 
Available at time of vehicle lease only
 
Open Term Coverage (see material below for more information)
 
Standard Coverage (see material below for more information)
 
Available on certified pre-owned vehicles

Take Advantage of all the Resources You Will Need to Succeed

INTERESTED IN GETTING ACCESS?  BECOME A PARTNER TODAY! >
lock icon

ATTENTION AGENTS & DEALERS

Updated Batch & Remit Information

PHYSICAL LOCKBOX ADDRESS

(For overnight payments)

Headstart Warranty Group, LLC – Lockbox #671145

Comerica Bank MC 6550

5201 East R.L. Thornton Dr.,
Dallas, TX 75223

LOCKBOX ADDRESS

(for regular processing)

Headstart Warranty Group, LLC

PO Box 671142,
Dallas, TX 75267-1142

Headstart Warranty Group Logo
mike smith
mike smith
Saved my backside. Lost the engine. Went online. Set up an appointment. Dropped off my car. Got a rental car. Came back not a dime out of my pocket. Great experience.
Kim Bright
Kim Bright
Easy to work with great service. Thank you guys.
Tevan Conover
Tevan Conover
I bought a car recently and ended up getting the warranty. Usually don’t because I’ve had bad experiences in the past. And man am I glad I got one this time! These guys took such good care of me! I got ahold of someone in no time, I don’t even think there was a wait. Then they treated me truly like family. I was distressed at the time, worried about money because it was a big fix and I just didn’t have the extra cash. I’m a new mom and just needed this to be taken care of. They took care of the entire break down no questions. I really appreciate that they listened and understood what I was saying. I would 100% use them again. I will be going back to the dealership I purchased from and buying a warranty with them every time because of the great service I received. Thank you thank you!!
Riley C. Iraheta
Riley C. Iraheta
Buying a car has always been a chore for me and my husband. During the purchasing process we met with a finance manager and when he suggested we buy the Protection Plan, I thought it was just another way for the dealership to make money. We weighed out the options and finally agreed to buy a contract, and we are so glad we did! The dealership and HWG have been a pleasure to deal with.
Diana Allen
Diana Allen
Greg Coleman was so helpful and was able to make me feel at ease during the process. You need more individuals like him on your team.
Charles Mistric
Charles Mistric
Great customer service and friendly people.Greg was very knowledgeable and passionate about helping me through my claim. I would highly recommend Headstart for extended warranty service.
Michele Malave
Michele Malave
Greg C. was Amazing!!! So helpful and polite. He knew exactly what I needed and was super attentive.
Jeff Neufeld
Jeff Neufeld
I don’t usually leave reviews guys have been great to work with.
Mike Neufeld
Mike Neufeld
Unfortunately, I bought a terrible car. The good news was they sold me an extended warranty. This things had four problems now and I haven’t had to pay anything. Not even for my towing in Rental Car. Thank you, Head Start.
Riley C.
Riley C.
Dallas, TX
Read More
Buying a car has always been a chore for me and my husband. During the purchasing process we met with a finance manager and when he suggested we buy the Protection Plan, I thought it was just another way for the dealership to make money. We weighed out the options and finally agreed to buy a contract, and we are so glad we did! The dealership and HWG have been a pleasure to deal with.
Jonathan H.
Jonathan H.
New York, NY
Read More
Having the ability to offer customers a HWG Protection Plan makes my job easy. I have always understood that to be an excellent salesperson, you need to believe in what you are selling. I have so much faith in HWG that I bought contracts for both of my own personal vehicles.
Ellen P.
Ellen P.
Las Vegas, NV
Read More
I bought my Volvo with the intentions that I would be keeping it for quite a few years. As luck would have it, a month after the manufacturer’s expired, my power window stopped working. That’s when my HWG Service Contract kicked in and everything was repaired at no cost to me. Having that extra protection has been nothing but a pleasant experience for me and my car!
Richard S.
Richard S.
Miami, FL
Read More
We have been selling HWG Service Contracts for over 10 years now, and it is still the only extended service plan we make available to our customers. The employees at HWG have always stood behind their product and have not only provided us with superior customer service but have gone beyond our expectations countless times.
Aimee T.
Aimee T.
Atlanta, GA
Read More
When I was buying my vehicle and the salesperson mentioned a service protection plan, my first response was “thanks but no thanks”. But after he politely explained and showed me how extensive the list of coverage was, I was impressed enough to buy it. Well 3 years have passed and I think the has more than paid for itself. I’m convinced I made the right decision!
Dave N.
Dave N.
Chicago, IL
Read More
The day I brought home my newly purchased Mercedes for the first time was one of the fondest memories of my life. So, you can imagine how distraught I was when my air conditioning failed 300 miles from home while I was vacationing with my family. I called HWG and not only did they find a local repair shop for me, but they helped speed up things very quickly to get me back on the road and vacationing with my family in no time.
Ron S.
Ron S.
Boston, MA
Read More
As a service manager for over 25 years, I have had dealings with numerous service contract companies and insurance companies. HWG is by far the finest and most pleasurable to work with. Their friendly, courteous staff makes the claim process easy and painless. I recommend HWG to all my service customers.
Previous
Next
Coming Soon!

Currently Under Construction.